Our Privacy Policy

We respect your privacy and your data and therefore our privacy policy is very simple. We will never sell or share the information you provide to us with any other company. We will take all reasonable measures to keep your private details safe and secure. The only personal information that we collect, store and use are your name and your email address.

By contacting Vision Access or any of our trading brands you are accepting our privacy policy and give your permission for us to contact you about services or products that you think may be of interest to you. We send out occasional emails to our list of contacts. If you do not wish to receive these emails either contact us directly with the subject line Unsubscribe or use the unsubscribe link that is present on all of these communications, and we will remove you from this email communications.

To comply with EU regulations if you wish to be given a copy of the personal information that we hold on you please email us: quoteme@vision-access.com or write to us: Vision Access & Safety Systems, Unit 5, Muira Industrial Estate, William Street, Northam, Southampton, SO14 5QH with the request and we will happily provide this. If you have any questions about our privacy policy or how we treat data, then please do not hesitate to get in touch using the contact form.

How your data is being collected


When you send an email, we collect your email address and any other information you provide in that email (such as your name, telephone number and the information contained in any signature block in your email).


When you contact us by phone, we collect your phone number and any information provided to us during your conversation with us. We do not record phone calls.


If you contact us by post, we will collect any information you provide to us in any postal communications you send us.

Information we collect when you place an order

When you place an order for goods or services on our website, we collect the following mandatory information: name, email address, phone number, billing address, company name (if applicable), VAT number (if applicable).

If you do not provide this information, we will not be able to purchase goods or services from us or enter into a contract with us.

What are cookies?

As most websites do, we use cookies to track site usage and behaviour, improve the quality of content, navigation and give you the best online experience during your visit to our website.

Cookies are small information files that are stored on the device you use to visit our website such as your computer, tablet, smartphone. Cookies help websites recognise you and they record information about your visit and they can even change the display of the information on a website to match your interests and what is relevant to you. The cookies we use in no way gives us access to your computer, or any personal information about you, they are simply a record of your visit to the Vision Access website. By using our website, you agree to our use of cookies in accordance with this cookie policy. If you don’t agree with our cookie policy, then don’t visit our website.

What cookies are used on this website:

We use a number of different cookies on this website that are broadly grouped into the following categories:

Essential: Some of the cookies on our website are essential for us to be able to provide you with a service you have requested because the server uses the cookie to remember who you are when you are doing something on the website. You may not be able to use our website effectively without these cookies.

Analytics: We use analytics cookies to help us understand how users engage with our website. An example of this is for counting the number of different people coming to our website and visiting a particular page. Without this cookie we would know what you liked on our website and be able to give you more of that in future. We would find it difficult to analyse how well our website was performing and improve it without these cookies, we feel that it is vital to monitor these user statistics to enable us to provide the most relevant and useful content to you. These cookies do not let us identify specific users as the information is aggregated, so we don’t know that you specifically visited this page we just know 100 people did this week.

Social sharing: We use cookies to allow you to share content directly to your social networking sites for example Facebook, Twitter and Google+ i.e. clicking ‘Like’ on Facebook and ‘Share’on Twitter. We don’t have any control over these cookies but without them we wouldn’t be able to offer this functionality to you.

Interest-based advertising: You may have noticed that when you visit websites, you will be shown adverts for products and services you may be interested in. Vision Access place adverts on a range of external websites, which we hope to be relevant to you based on the types of things that interest you. Cookie information about certain pages you have visited on our website helps us be more relevant in our advertising. Having these cookies does not increase the number of adverts you will be shown on these specific sites. These persistent cookies last no longer than 90 days, or until you clear them. These and the other cookies we use do NOT allow us to see what other sites you have been visiting, they simply act as a record of our web pages and adverts that you may see.

How can I reject or opt out of receiving cookies?

By being on our website you are deemed to have accepted this cookie policy. You can however refine your control of cookies from both this website and other you visit in the following ways.

If you want to reject cookies we use from this website, then you will need to:

  • Delete the cookies from your browser. Most browsers also allow you to prevent all or some cookies being stored on your machine in the future. For more information on how to delete or disable cookies from your browser please use the helpfunction within your browser, or alternatively visit allaboutcookies.org.
  • If you only want to reject the Internet Based Advertising cookies we store on your machine, you can opt-out of receiving these cookies and the targeted advertising that they provide by going to the Internet Advertising Bureau website at youronlinechoices.comand following the opt-out instructions. Please note that you will still see online advertising after you do this, it simply will not be tailored to your browsing preferences.

Please do be aware that disabling cookies may impact the functionality of this website.

Third Party Cookies:

Some of the cookies described above are stored on your machine by third parties when you use our website. We have no control over these cookies of how the third party uses them. They are used to allow that third party to provide a service to us, for example website analytics. For more information on these cookies and how to disable them, please see:

  • Internet Advertising Bureau website at youronlinechoices.comwhere you will be able to opt-out of receiving Internet Based Advertising cookies from some of the third parties listed below. And/or
  • The third party’s individual privacy policy listed below:

Google Analytics, Social Sharing and remarketing
Google provides anonymised data about the visits made to our website. It also stores cookies that allow the Google+ social sharing functionality. Read Google’s Privacy Policy.


By contacting Vision Access you are accepting our privacy policy and consenting to Vision Access collecting and storing the data you provide and input on our contact form. Keeping your information safe and secure is amongst our highest priorities Vision Access. We only collect and store your personal data if you have consented for us to do so. We will use your data to contact you and/or share information with you that we feel will benefit you. You can opt out at any time and we will never share your data with any 3rd parties. If you do not opt in to give us consent to store your data and contact you, then Vision Access  will not contact you and we will not store your data. Vision Access are committed to complying with the GDPR.

If you would like to request access to your entry data, then please fill in the contact form below

    Your Name

    Your Email

    Your Telephone Number


    Your Message

    Alternatively, you can email quoteme@vision-access.com.

    We may update this policy from time to time, so you may want to check it each time you visit our website. We last changed this policy on the 24th May 2018.